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TICKET / CONFIRMATION E-MAIL LOST?
Use this page to get your ticket sent again.
QUESTIONS REGARDING THE REQUIREMENTS FOR ENTRANCE TO FRESHTIVAL? #COVID-19
We will soon set up a special FAQ page on our website to answer all your questions regarding this. We are still in discussion with the various authorities to finalise the details.
You can find the most frequently asked questions on the website and in the FAQ.
Other questions that are not answered in the FAQ can be sent via our contact form (on the right (⇒)). Or, you can ask your question in a private message to our Facebook page. Please phrase your question as clearly as possible so that we can give you a proper answer.
We always try to answer your question within a few days. For questions about your tickets, payments or your order, visit the Help Center of the Paylogic Customer Service.
A form is available for press requests. We would like to receive this form as fully as possible.
Just as with previous editions, local residents receive free tickets from us. Local residents who are eligible for free tickets will receive information about this in the week of 26-30 July 2021.
If you have any questions, you can contact us using the form above (category: local residents). Please also state your street name + house number.